Frequently Asked Questions
Orders & Shipping
Orders are processed within 1–3 business days and shipped with a 5–10 business day delivery window depending on your location.
Yes! You just need to enter your tracking number and postal code on the order tracking page.
We ship to selected regions and are expanding soon. If your country isn’t available at checkout, it may be added in future updates.
Orders are fulfilled from regional logistics centers to ensure the fastest possible delivery time.
If your order hasn’t shipped yet, contact our support team right away and we can update it for you.
Returns & Refunds
You can return unused products within 14 days of delivery for a full refund. Items must be in their original packaging.
Contact our support team with your order number and reason for return. We’ll guide you through the process.
Refunds are processed within 5–10 business days after we receive your returned item.
Products & Sizing
Each product page includes a size guide to help you find your perfect fit.
We source materials responsibly and continuously work to improve our environmental impact.
Payments & Support
Stripe accepts major credit/debit cards and selected local payment options depending on your region.
You can reach us anytime via our contact form or email us at support@giftyfind.com. We typically respond within 24 hours.
Yes — all transactions are processed through an encrypted and secure payment gateway called Stripe.
Orders may be cancelled before shipment. Contact support as soon as possible if you wish to cancel.